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Regarding the Handling of Personal Information


At DENSO IT Laboratory Inc. (referred to below as "the Company"), we believe that, as a business handling personal information, safeguarding the personal information of everyone who provides personal information to the Company is an important duty. The Company has put in place a Privacy Policy as described below. In accordance with laws, ordinances, guidelines and the Company's internal regulations for preventing the leakage, misappropriation, alteration, etc. of personal information provided by customers, we have put in place appropriate security management measures, striving to safeguard the personal information entrusted to us. We also train our employees in appropriate handling of personal information, etc., striving to make absolutely sure that it is kept safe.

What constitutes personal information?

The personal information mentioned in this policy refers to information that could be used to identify customers or information specific to individual customers, such as the addresses, names, telephone numbers, email addresses, and so on provided by customers to the Company.

Collection of personal information

As a general rule, the personal information collected by the Company consists of information voluntarily provided (registered) by customers. Personal information is collected only to the extent necessary to fulfill the purposes specified to customers. If you do not wish to provide the Company with (register) your personal information, you may refuse to do so at your own discretion. In this case, the Company may be unable to provide you with services that require personal information.

Purpose of use of personal information and restrictions on application

The Company uses customers' personal information to respond to customers' questions, requests, and applications, to carry out the contract signed by the customer and the Company, and to provide useful information concerning services, etc. to customers. In the event that personal information is collected or used for other purposes, we will inform the customer of the purpose of use and application method at the time the personal information is collected from the customer, or publish this information beforehand. In addition, we may use this personal information as statistical data in a form that cannot be used to identify individuals.

Rules on non-disclosure of personal information to third parties

The Company will not disclose personal information provided (registered) by customers to third parties. However, this will not apply in the following circumstances.
  • In the event that the customer consents
  • In the event that personal information is provided to a group company, collaborative company, affiliate company or subcontracting company that has made an agreement with the Company to safeguard personal information to carry out a purpose of use that has been explained to the customer (example: sending questionnaires to an outside company for evaluation, etc.)
  • In the event that the information has been processed to turn it into statistical data in a form that cannot be used to identify individual customers (number of questionnaire respondents per age group, etc.)
  • In the event that we are required by laws, ordinances, etc. to provide the information

Use of direct mail

The Company will not use the email address, physical address, name, etc. provided by the customer for direct mail without the customer's consent, except for the purposes described above.

Referring to, revising, and deleting personal information

To reference your personal information, or to revise or delete of it in the case of errors, please make a request to the point of contact below using the Company's designated procedures. Once the identity of the person submitting said request is confirmed to be the customer, the customer's personal information will be disclosed, revised, or deleted within a reasonable amount of time.

Point of contact

If you wish to review your own personal information, please contact us at the point of contact below.
  • Personal information provided through the Company's website Email address:
  • Personal information provided through methods other than the above
The staff member that responded to you, or the contact information separately provided to you by the Company as a point of contact when you provided your personal information. If you are unsure of which point of contact to use, please contact us at this email address:

Management of personal information

Personal information collected from customers is strictly managed by the personnel responsible for information management and the personnel responsible for managing the websites, and appropriate measures are taken to prevent leakage, misappropriation, alteration, etc. In the event that the terms of use, etc. of the Company's websites contain special provisions, such provisions take precedence over the Privacy Policy.

Use of cookies

The Company's website may use cookies. "Cookies" are a technology that allows websites to provide information selected specifically for individual visitors. Cookies are data components that can be sent by websites to users' browsers, then stored on the systems they are using. You may configure your browser to notify you when these cookies are received, and choose whether or not to accept them. If you do not accept the cookies, you may be unable to use certain information.

Other information to review

The Company strives to safeguard personal information, but we cannot guarantee security when information is sent to us. Please send information at your discretion. When connected to the internet, please handle information very carefully. Also, the Company may revise this Privacy Policy at any time. In this case, the policy will take effect when posted on this website.